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Cookies policy

A cookie is a small amount of data, which often includes a unique identifier, that is sent to your computer (or other electronic devices) browser to be retrieved later. For more information about cookies, please visit www.allaboutcookies.org.

How does Zoopay use cookies?

ZooPay Limited uses small messages (known as cookies) to see how you use our site and products. We send the cookies to your browser when you visit our site, and use them to recognise you and store information in between visits.

Information supplied by cookies can help us to analyse our visitors' usage of the site to understand what people are most interested in and ensure we are providing our clients with the information they need.

Cookies are also used to allow multipart forms to function correctly, allowing us to split our registration process into smaller parts. Finally, we use cookies in our Affiliate program to allow us to track which affiliate a particular client originated from.

How and why we use cookies?

In this policy, we’ve explained how and why we use cookies, and what each of them do.

  • Strictly necessary cookies These are cookies that are required for the operation of our website. — they let us save your cookie preferences, and keep the site secure. They’re always on.
  • Analytical or performance cookies These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. They help us find and fix problems for our customers, and they’re also known as analytical or performance cookies.
  • Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region). These let us tailor the site to your needs, like displaying it in the same language as your web browser. We’ll sometimes refer to them as functionality cookies.
  • Marketing cookies These improve our marketing — helping us to spend less on sites like Google and Facebook, and more on charging as little as we can. When our costs go down, so do our prices. We share this information in aggregate form with third parties, for the purpose of advertising.

Cookies used on our website

We do not require your consent to use strictly necessary cookies. We request your consent before using analytical or performance cookies, functionality cookies, marketing cookies [or social media cookies].

You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose Lifespan Third party & further Information
Analytical cookie, Google Analytics Cookies: __utma, __utmb, __utmc, __utmz, __utmv, __utmx These cookies help us to understand which pages of our website are being visited, how our users arrived there and helps ensure a consistent experience is provided as they move through our website. The information collected by these cookies is in anonomysed form. The lifetime of these cookies varies so please use the link on the right to find out more information The lifetime of these cookies varies so please use the link on the right to find out more information. Google Analytics Information
Google Tag Manager All google cookies are analytical. This cookie lets us manage the tags on our website to ensure it is correctly indexed by search engines. The lifetime of these cookies varies so please use the link on the right to find out more information. This cookie will expire at the end of the visit on this website. Information about the Google Tag Manager cookie can be found here.
Google Ads DSID, FLC, AID, TAID All google cookies are analytical. This helps us improve our ads on Google to ensure they’re more relevant to people searching for specific terms. The lifetime of these cookies varies so please use the link on the right to find out more information. This cookie will expire at the end of the visit on this website. Information about the Google Ads cookie can be found here.
Microsoft Ads UET, MUID, MUIDB This is essentially a marketing cookie. This allows us to identify you as a previous customer so that relevant advertisements appear for you when you search through Bing. The lifetime of these cookies varies so please use the link on the right to find out more information. This cookie will expire at the end of the visit on this website. Information about Microsoft Advertising cookies can be found here
csws This cookie holds the ID of a visitor session. It is used to prevent Cross-site request forgeries (see the link on the right for more information). It helps to protect both the website and the user. No personal information will be collected by the cookie itself. This cookie will expire at the end of the visit on this website. This cookie will expire at the end of the visit on this website. "strict" requirement to prevent ‘Cross-site request forgeries’. Wikipedia CSRF Explanation
Facebook _fbp fr This is essentially a marketing cookie. It helps us improve our ads on Facebook to ensure they’re more relevant to people that have already visited our website. This cookie will expire at the end of the visit on this website. Information about Facebook's cookies can be found here

When you visit our website for the first time, an initial popup window appears with the relevant information to inform you about cookies and the option to click on the ‘understood’ button.

How to block cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. To find out how to do this visit www.allboutcookies.org. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website.

To opt out of being tracked by Google Analytics across all websites please visit https://tools.google.com/dlpage/gaoptout.

If you are concerned about online tracking then we can recommend you:

  • Install a privacy-friendly browser on your device, such as Mozilla Firefox, Firefox Focus or Brave.
  • Install anti-tracking and ad-blocking plug-ins on that browser, such as uBlock, Ghostery or PrivacyBadger; and Use privacy-friendly web search engines, such as DuckDuckGo or Qwant.

If you have any questions about the cookies or similar technologies in use on our website, please send an email to privacy@zoopay.com.